An Introduction to Knowledge Management – The foundations of knowledge management- including cultural issues- technology applications organizational concepts and processes- management aspects- and decision support systems. The Evolution of Knowledge management: From Information Management to Knowledge Management – Key Challenges Facing the Evolution of Knowledge Management – Ethics for Knowledge Management.
UNIT II CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING
Organization and Knowledge Management – Building the Learning Organization. Knowledge Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.
UNIT III KNOWLEDGE MANAGEMENT-THE TOOLS
Telecommunications and Networks in Knowledge Management – Internet Search Engines and Knowledge Management – Information Technology in Support of Knowledge Management – Knowledge Management and Vocabulary Control – Information Mapping in Information Retrieval – Information Coding in the Internet Environment – Repackaging Information.
UNIT IV KNOWLEDGE MANAGEMENT-APPLICATION
Components of a Knowledge Strategy – Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).
UNIT V FUTURE TRENDS AND CASE STUDIES
Advanced topics and case studies in knowledge management – Development of a knowledge management map/plan that is integrated with an organization’s strategic and business plan – A case study on Corporate Memories for supporting various aspects in the process life -cycles of an organization.